Questions.
Answered.
Clear answers for customers and businesses using the Connect marketplace.
For Customers
What is CallTech Connect?
A South African services marketplace that helps customers find suitable businesses and lets businesses respond to qualified opportunities.
How do I request a service?
Post one request, answer a few service-specific questions and tell us where you need help. Connect then qualifies and routes the request.
Do I have to pay to request a service?
No. Customers can submit requests and compare providers without paying CallTech Connect.
When are my contact details shared?
Your contact details stay protected until the request is legitimately released to an eligible provider or you choose to engage a business.
How do reviews work?
Connect is designed to prioritise reviews connected to genuine requests and completed work, with moderation and provider response rights.
For Businesses
Can I list my business for free?
Yes. A free business account gives you a public presence and marketplace previews.
How do paid plans work?
Paid plans include a monthly lead allowance, member-area tools and progressively higher marketplace benefits.
Do I have to take every lead?
No. You decide which opportunities fit your business before unlocking customer details.
Why do I need verification?
Verification helps customers distinguish legitimate businesses and supports marketplace trust.
Can my team use the account?
Yes. Paid plans include additional team seats so colleagues can use their own secure logins.