Administrative Coordinator – Psychology Practise

Requirements: ● Previous experience in healthcare administration, ideally within a psychology, psychiatry, mental health or medical practice.● Experience using electronic medical records (EMR/EHR) systems and standard office software, including Google Workspace.● HIPAA certification, or the ability to complete certification before starting.● A strong understanding of patient confidentiality, data protection and professionalboundaries.● Excellent written and verbal English communication skills.● Exceptional organisational skills and attention to detail.● The ability to prioritise competing tasks and respond quickly when urgent situationsarise.● A proactive, adaptable approach and confidence working independently.● Availability to work US Eastern Time hours. Desirable Experience: ● Experience supporting mental health professionals or working with patients who have complex care needs.● Familiarity with healthcare scheduling systems and patient communication workflows.● Experience with AI tools, workflow automation and calendar or appointment-confirmation automation. The Ideal Candidate: You are calm under pressure, highly organised and comfortable working in an environment where priorities can change quickly. You understand that patient-facing administration requires more than simply managing a calendar: it requires sound judgement, discretion, empathy and the ability to recognise when an issue needs urgent attention. Confidentiality is essential. The practice supports high-profile individuals, so maintaining strict patient confidentiality and adhering to all applicable privacy and security requirements is non-negotiable.