About this role
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Who we areWe’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on ecades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.Who we’re looking forWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need youWe’re building experiences that wow our customers and that starts with bold, curious people who want to do work that matters.If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.As an IT Support Technician. You will be required to provide professional technical support to meet the needs of the organization.What you’ll doYou’ll take ownership of work that gives us our competitive edge, including:Installing, Configuring, Maintaining and Troubleshooting of user workstations, laptops on company infrastructure.Ensuring correct software is loaded onto the user’s machine before delivery. The use of Intune and the understanding of the processes and general functionality of it.Front Line Desktop Support via Chat Support or Jira Service Management initiated requestsTroubleshoot problems via Teams, in-person remote desktop technologiesCompany Infrastructure monitoring and proper escalation of alerts on systems like Grafana, Kibana and NagiosOffice365, Exchange on-prem and Exchange365 experience.Microsoft Entra and Active Directory administration.User Rights Management via group membership changes in Active Directory and EntraCorporate and Call Centre applications support, troubleshooting and issue escalationKnowledge and experience on Windows 11 and MacAbility to diagnose and fix Hardware problems, ability to replace hardware parts.Exposure and knowledge of Printers, Networks, WI-FI, Bluetooth, Hard-drives and laptop internalsGood knowledge of Dell productsKeen learner, able to apply new technologies /methods as they become availableThis list covers your core responsibilities with plenty of room to stretch, explore and take on new challenges as we grow.What you’ll bringYou’re someone who brings:Clear, confident communication (written and verbal), and the ability to breakdown complex ideasA collaborative mindset, working smoothly with cross‑functional teams to hit shared goalsStrong organisational skills and the ability to manage multiple projects without dropping the ballExceptional attention to detail and a commitment to high‑quality workAdaptability – you stay sharp, productive and positive in fast‑moving environmentsIT Qualification in A+ and AZ-9002-3 years’ experience providing corporate end user desktop support2-3 years’ experience supporting Windows workstations and laptops (installation, configuration, troubleshooting)2-3 years’ experience administering Active Directory / Microsoft Entra ID, including user and group managementValid driver’s license and own vehicleAbility to work shiftsDesirable skills you’ve got up your sleeveIt would be great if you also have some of the following skills:Further qualifications in MCSE, N+ or Intune or Azure Add role-specific skillExperiencing in monitoring of systemsOur values are non-negotiablesOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are:AdaptabilityOwnership and accountabilityInitiating actionResilienceTeam orientationIntegrityInnovationWhat you’ll get backWe invest in your growth and wellbeing, so you can bring your best:Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.Support that has your back. Our Employee Assistance Programme offers resources for you and your family.Group Life CoverFuneral Fund BenefitIncome Continuation BenefitMedical Aid SubsidyRetirement Annuity SubsidyReady to feel superclass?At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.Game on!*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.*Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.Should you not hear from us within 2 weeks, please deem your application as unsuccessful.The perfect place to work, play and grow!
- LOCATION
- Cape Town, Western Cape
- WORK MODE
- On-site
- JOB TYPE
- Full-time
- POSTED
- 14 Sept 2026
Source: DigiOutsource / Super Group Careers