Junior Account Manager - Advertising

<p>&nbsp;</p> <p><a href="https://www.takealot.com/">takealot.com</a>, South Africa's leading online retailer, is looking for a highly talented<strong> Junior Account Manager - Advertising</strong> to join our team in <strong>Cape Town.</strong></p> <p>We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.</p> <p><strong>This position reports to the Portfolio Accounts Lead</strong></p> <p><strong>Purpose of the role: </strong>The Junior Account Manager (JAM) provides operational,&nbsp;administrative and client-support&nbsp;functions to the Retail Media team, working closely with Account&nbsp;Managers (AMs), Key&nbsp;Account Managers (KAMs), and Portfolio Leads.&nbsp;They will own a portfolio of smaller advertisers/sellers and be&nbsp;responsible for growing those&nbsp;accounts through structured engagement, with clear guidance&nbsp;and guardrails from senior&nbsp;team members.&nbsp;This role is a stepping stone into full Account Management, with&nbsp;exposure to campaign&nbsp;planning, reporting, client service and e-commerce commercial&nbsp;operations.</p> <p><strong>Your responsibilities will include:</strong></p> <p><strong>Client Support &amp; Portfolio Management</strong></p> <ul> <li>Manage a portfolio of small-to-mid-tier advertisers/sellers on the Takealot platform.</li> <li>&nbsp;Support AMs and KAMs with administrative and executional tasks across their client portfolios.</li> <li>&nbsp;Conduct regular check-ins with assigned clients to ensure campaign execution aligns with expectations.</li> <li>&nbsp;Gather client objectives, briefs and assets accurately, ensuring timely delivery to internal teams.</li> </ul> <p><strong>Campaign Administration &amp; Execution</strong></p> <ul> <li>Assist with the creation of campaign cost estimates&nbsp;(CEs), booking forms and invoicing packs.</li> <li>Ensure campaign bookings are loaded accurately into&nbsp;systems and aligned with internal calendars.</li> <li>Coordinate asset collection from clients for design and&nbsp;campaign management teams.</li> <li>Track live campaigns and flag issues, delays or risks to&nbsp;relevant AMs/KAMs.</li> <li>Support in compiling performance reports and packaging&nbsp;insights for client delivery.</li> </ul> <p><strong>Sales Support &amp; Commercial Operations</strong></p> <ul> <li>Identify upsell opportunities within your smaller portfolio&nbsp;based on performance metrics and product availability.</li> <li>Assist AMs/KAMs in preparing pitch decks, proposals&nbsp;and client documentation.</li> <li>&nbsp;Maintain CRM hygiene, updating client interactions, pipeline data and account progress.</li> <li>Support the team with rate card updates, product&nbsp;education and process improvements.</li> </ul> <p><strong>Data &amp; Insights</strong></p> <ul> <li>Pull data extracts and basic dashboards for internal and&nbsp;external reporting.</li> <li>&nbsp;Support the development of campaign post-analysis reports (under guidance).</li> <li>Conduct basic research into client categories,&nbsp;competitors and market trends.</li> </ul> <p><strong>Cross-Functional Coordination</strong></p> <ul> <li>Liaise with creative, analytics, finance, merchandisers&nbsp;and campaign operations teams to ensure smooth&nbsp;execution.</li> <li>Escalate blockers quickly and follow through until&nbsp;resolution.</li> <li>Champion process consistency and high-quality delivery&nbsp;across Retail Media operations.</li> </ul> <p><strong>Qualification &amp; Experience:</strong></p> <ul> <li>&nbsp;Diploma or National Certificate in (Marketing, Media, Commerce or Communications preferred).</li> </ul> <p><strong>Attributes Required</strong>:</p> <p><strong>Technical &amp; Functional Skills</strong></p> <ul> <li>Strong organisational skills with exceptional attention to&nbsp;detail.</li> <li>Proficiency in Google Workspace (Slides, Sheets,&nbsp;Docs).</li> <li>Ability to manage multiple tasks simultaneously in a fast-&nbsp;paced environment.</li> <li>Basic understanding of digital advertising concepts&nbsp;(CPM, CPA, display, sponsored products, targeting, etc.)&nbsp;— or willingness to learn quickly.</li> <li>Comfortable with numbers, data and reporting.</li> </ul> <p><strong>Behavioural Competencies</strong></p> <ul> <li>Proactive, eager to learn and open to feedback.</li> <li>Excellent communication skills (written and verbal).</li> <li>Strong follow-through and ownership of tasks.</li> <li>Curious mindset — asks questions, challenges&nbsp;assumptions and seeks better ways of working.</li> <li>&nbsp;High integrity, strong work ethic, and a willingness to “roll up sleeves”.</li> <li>Collaborative team player who thrives in a dynamic,&nbsp;entrepreneurial environment.</li> </ul> <p><strong>The Environment</strong><span style="font-weight: 400;">:&nbsp;</span></p> <ul> <li><span style="font-weight: 400;"> takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.&nbsp;</span></li> <li><span style="font-weight: 400;"> We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.&nbsp;</span></li> <li><span style="font-weight: 400;"> We are short on ego and high on output.&nbsp;</span></li> <li><span style="font-weight: 400;"> We are doers and not only thinkers, its all in the execution after all.&nbsp;</span></li> <li><span style="font-weight: 400;"> We love what we do and what we are creating</span><span style="font-weight: 400;">. </span></li> <li>We seek to employ an <strong>Extra Ordinary Mind </strong>who&nbsp;<span style="font-weight: 400;">is </span>Smart, has Integrity,&nbsp;<span style="font-weight: 400;">and </span>is Hardworking.&nbsp;</li> </ul> <p><span style="font-weight: 400;">If you meet the above you are an </span><strong>Extraordinary Mind </strong><span style="font-weight: 400;">so come and join us!

&nbsp;</span></p> <p style="text-align: center;"><strong><em><span style="font-weight: 400;">Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply</span></em><span style="font-weight: 400;">.</span></strong></p>