About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.Minimum requirementsGrade 12 / MatricRelevant Food / Retail / Culinary qualification – Advantageous3–5 years retail experience within Fresh Foods / DeliMinimum 2 years supervisory / management experienceStrong knowledge of food safety & hygiene standardsKey responsibilities Customer Service & ExperienceDeliver outstanding customer service through active engagement and visible presence on the floorEnsure service counters are fully staffed and customer-focusedManage customer complaints, queries, and special requests professionallyDrive suggestive selling and product knowledge among staffMaintain high standards of hygiene, presentation, and merchandisingSales & ProfitabilityAchieve departmental sales, GP, and margin targetsMonitor daily sales performance and implement corrective actionsControl shrinkage, waste, and markdownsAnalyse sales trends and identify growth opportunitiesExecute promotions and seasonal plans effectivelyOperational ExcellenceEnsure compliance with Pick n Pay SOPs and food safety standardsMaintain product quality, freshness, and correct rotation (FIFO)Manage stock ordering, receiving, and inventory levelsEnsure correct pricing, labelling, and legal complianceMaintain equipment, displays, and back-up area standardsFood Safety & HygieneEnforce hygiene and sanitation standardsEnsure compliance with HACCP and Health & Safety regulationsMonitor temperature controls and storage practicesConduct regular quality checksStock & Waste ManagementManage stock levels to prevent overstocking or stockoutsMinimises waste through effective planning and controlsConduct stock takes and investigates variancesImplement waste reduction initiativesPeople Management & DevelopmentLead, coach, and develop Deli staffManage performance through regular feedbackIdentify training and development needsEnsure staffing aligns with trading patternsFoster a positive and high-performance team cultureFinancial & Administrative ControlsManage departmental budgets and expensesControl labour costs and productivityComplete required reporting and documentationEnsure adherence to compliance standardsClosing date: Tuesday 29th September 2026If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Discover who we are
- LOCATION
- Vangate Mall - Western Cape, Western Cape
- WORK MODE
- On-site
- JOB TYPE
- Full-time
- POSTED
- 25 Sept 2026
Source: Pick n Pay Careers