Prestige Banking Relationship Banker

We are looking for a Relationship Banker to acquire, grow and retain clients in Prestige Banking, part of Private Banking within Personal and Private Banking South Africa. This is a dynamic sales role, and you own the client journey from acquisition through to growth: securing new clients, deepening relationships through cross-pillar solutions, raising product uptake across lending, transactional and digital banking, and growing the portfolio against allocated growth budgets, through structured needs analyses and exceptional relationship management.Key

responsibilities

Acquire new Prestige Banking clients through proactive prospecting, referrals and lead management, converting them into fully onboarded, active clients in line with growth budgetsDeepen every relationship through cross-pillar solutions, raising product holding across lending, transactional and digital banking and growing balance sheet and client contribution against allocated budgetsConduct structured needs analyses and lead proactive holistic client reviews to identify the next opportunity for the client and the bank, retaining the portfolio through consistent service and resolution of service gapsWork with specialist teams to convert wealth, investment and fiduciary opportunities, such as Trust, Estate Planning and Insure, into client solutionsRecommend lending structures from the client credit profile, prepare quality credit applications and act on client instructions within the defined mandate, keeping the portfolio compliant Bachelor’s Degree or Advanced Diploma (NQF 7 FAIS-recognised qualification or higher) in a field related to the roleFAIS RepresentativeValid driver’s licence and mobility to travel to client sitesExperience required:3 to 4 years’ experience in sales, service and relationship management in financial services, including at least 1 year managing a portfolio in a private, prestige, premium or wealth banking environmentProven sales track record, evidencing targets achieved, new clients acquired and growth in products held per clientClient acquisition and business development experience, including prospecting, referral and lead pipeline management, and converting prospects into onboarded clientsProven ability to deepen product uptake across lending, transactional and digital banking within a client portfolioFace-to-face client engagement, supported by client relationship management systems and portfolio analytics to prioritise engagement and track performanceExperience partnering with specialist teams to identify and deliver wealth, investment and fiduciary solutionsExperience preparing credit applications, with a working understanding of client balance sheets, affordability, lending structures and the National Credit ActBehavioural competencies:Establishing Rapport and Understanding PeopleSeizing Opportunities and Convincing PeopleExamining Information and Interpreting DataArticulating Information and Conveying Self-ConfidenceMaking DecisionsProviding InsightsTechnical competencies:Client Acquisition and Client RetentionClient Servicing and Service Gap ResolutionCustomer Understanding and Product UptakeCredit Application and Balance Sheet UnderstandingBanking Process and Procedures, and Mandate ManagementRisk Identification and Risk Awareness Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions.

We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.