Provincial Consumer Financial Educator

To support the effective implementation of the regulated Consumer Financial Education (CFE) strategy aimed at empowering individuals and communities with the knowledge, skills, and confidence to make informed financial decisions. This role supports Standard Bank Group to align with and fulfil the Broad-Based Black Economic Empowerment Act's Financial Sector Code (FSC) and FSCA requirements for Consumer Financial Education.

Type of Qualification: First Degree Field of Study: Education Type of Qualification: NQF Level 7 (BSc /BCom/ BA) Field of Study: Human Resource Development /Training

Experience Required Client Coverage Personal and Private Banking 3-5 years Experience in using blended learning methodologies, both face-to-face and digital to facilitate financial education for varied groups of the population leading to knowledge transfer, attitude shifts and eventually influence behavioural change 3-5 years In-depth knowledge and understanding of the Consumer Financial Education landscape in South Africa 3-5 years Understanding of the legislative landscape on Consumer Financial Education in South Africa and experience with the B-BBEE Act’s Financial Sector Code – specifically (GN500), FSCA’s CFE Standards and National Treasury’s Strategy for CFE

Behavioural Competencies

Adopting Practical ApproachesArticulating InformationDeveloping ExpertiseEmpowering IndividualsEstablishing RapportExploring PossibilitiesInteracting with PeopleManaging TasksProviding InsightsPursuing GoalsTaking ActionUnderstanding People

Technical Competencies

Business Administration SkillsClient ServicingCoaching and MentoringContent Creation and ManagementContent CurationContinuous Learning Skills DevelopmentCustomer Understanding ( Consumer Banking)FacilitationHeart of Customer ExperienceInsight StorytellingInstructional DesignLearning AdministrationLearning and Development StrategyLearning Data AnalyticsLearning & Development ImplementationProgramme ManagementProject Management (Project Mgmt)Project PlanningWritten Communication Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions.

We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.