Receptionist/Administrator

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job DescriptionThis role is responsible for front line reception and switchboard management, various office administrative duties including, Junior PA responsibilities. The incumbent is individually accountable for achieving results through own efforts.

This role is based in Johannesburg, Bryanston.ResponsibilitiesFront Face Reception/PAResponds to incoming calls and routes calls to correct location.Places outgoing calls on request and log international calls.Take accurate telephonic messages and resolves basic queries.Collects and processes switchboard data and produces reports. AdministrationTravel bookings including flights, hotel/accommodation, cars/shuttles.Ordering stationery & kitchen stock as required.Takes care of administrative processes and produces monthly stats.Logs and keeps accurate records and details up to date.

TTeam AssistanceAssists team-members with various additional tasks e.g. catering assistance, room set-up etc. when required.Assist with Access control, access tokens/access cards and alarm codes for colleaguesHealth & SafetyTeam leader for all First Aiders and Emergency Wardens.Investigate issues relating to health and safety and review the effectiveness of health and safety measures that have been put in place.Ongoing training for incident reporting, making sure the team is on track.Personal EffectivenessAccountable for service delivery through own efforts.Makes increased contributions by broadening individual skills.Collaborates effectively with others to achieve personal results.Accepts and lives the company values.Qualifications, Skills and Experience requiredMatric & tertiary qualification (administration)At least 3 years front face reception & administration experienceSwitchboard & telephone etiquetteService excellenceExcellent command of English and AfrikaansGood communication skillsClient centricStrong administrative skillsAbility to handle stressful situations in a vibey dynamic team.Time managementMust have their own reliable vehicle. SkillsAction Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource SchedulingCompetenciesCollaboratesCommunicates EffectivelyDrives ResultsEnsures AccountabilityPlans and AlignsTech SavvyEducationNQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalentClosing Date13 November 2026 , 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.The Old Mutual Story!