Pick n Pay
It's fun to work in a company where people truly BELIEVE in what they're doing!To provide first class customer service in timely ,friendly and knowledgeable manner via face to face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefit of purchasersRequirementsMinimum requirementsMatric (Grade 12)Minimum of 2 – 3 years’ sales experiencePreference will be given to applicants in similar positions.The incumbent may also be expected to perform other duties as assigned from time to time.This position will require transferability between stores.CompetenciesNumerical Reasoning Drive Stress handling and Resilience Building Relationships Persuasiveness Problem solving Customer Service Orientation Teamwork Building the Brand InfluenceKey responsibilitiesSalesActively seek and engage customer prospects in the store to maximise sales potentialProvide assistance and information on product features to meet sales targetAdhere and achieve department’s sales targets on a monthly, bi-annual and annual basisIdentify sales opportunities and prepare sales action plans and schedules to meet specific targetsCustomer ServiceWork with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer’s needs are satisfactorily metCollaborate with co-workers to ensure proper customer service is deliveredIdentify and expedite the resolution of customer concerns to maximise satisfactionProduct KnowledgeDevelop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customersAssist in ensuring that the product presentation area is clean and organised to make the products attractive to customersAdministrationPrepare paperwork to activate and maintain contract servicesAnalyse sales reports and interpret information to assist in putting together sales action plansLeading SelfDemonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actionsEffectively organises and prioritises daily workload; volunteer to undertake additional related activities to ultimately deliver on the department’s goals Get message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managersFocus on the development of skills for day-to-day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilitiesIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Discover who we are