About this role
<p><a href="https://www.takealot.com/">takealot.com</a>, South Africa's leading online retailer, is looking for a highly talented <strong>Senior Marketing Manager</strong> to join our Customer Service & Insights team in <strong>Cape Town.</strong></p> <p>We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.</p> <p><strong>This position reports to the Group Head: Cross-Platform Customer Growth.</strong></p> <p><strong>Your responsibilities will include:</strong></p> <p><strong><em>Brand and communications</em></strong></p> <ul> <li style="font-weight: bold;"><strong>Own the TakealotMORE brand positioning and make sure it shows up consistently across every channel and touchpoint.</strong></li> <li>Develop and lead the brand and communications plan, from audience insight through to campaign delivery.</li> <li>Work with the Takealot and MrD brand teams so TakealotMORE sits well within through-the-line campaigns.</li> <li>Drive new feature launches and build lasting educational content on what makes TakealotMORE different.</li> </ul> <p><strong><em>Campaigns and acquisition</em></strong></p> <ul> <li>Conceptualise, plan and run campaigns that grow TakealotMORE membership, backed by clear targets.</li> <li>Own the promotional calendar and make sure it ties into Takealot and MrD plans and wider business objectives.</li> <li>Build a deep understanding of each customer segment and use it to shape messaging, offers and channel choices.</li> <li>Work with the Product team on launches and customer journeys.</li> <li>Work with merchandising and partner brands to improve conversion across TakealotMORE journeys.</li> <li>Launch and run joint campaigns with benefit partners and partner marketing teams.</li> <li>Work with MrD marketing to cross-sell and reach new shoppers.</li> </ul> <p><em><strong>Digital and performance</strong></em></p> <ul> <li>Work with internal specialist teams on performance media and CRM strategies that grow TakealotMORE.</li> <li>Work with the social media team on monthly content planning and paid influencer partnerships.</li> <li>Use data and customer insight to decide where to invest, test and scale.</li> </ul> <p><em><strong>Team, agencies and budget</strong></em></p> <ul> <li>Lead, coach and develop a marketing team.</li> <li>Brief, manage and hold agencies to account for quality, timelines and results.</li> <li>Own and manage the TakealotMORE marketing budget, including planning, allocation and tracking against return.</li> <li>Report on campaign and promotion performance weekly and monthly, and give clear recommendations on what to do next.</li> </ul> <p><strong>Qualification & Experience:</strong></p> <ul> <li style="font-weight: bold;"><strong>Bachelors degree in Business, Marketing or Communications.</strong></li> <li style="font-weight: bold;"><strong>7+ years of marketing experience.</strong></li> <li style="font-weight: bold;"><strong>Proven experience in brand and communications planning.</strong></li> <li style="font-weight: bold;"><strong>Proven experience in brand positioning.</strong></li> <li style="font-weight: bold;"><strong>Proven experience in digital </strong><strong>marketing, with demonstrable results.</strong></li> <li style="font-weight: bold;">Budget management experience.</li> <li style="font-weight: bold;"><strong>Experience leading a team and managing agencies.</strong></li> <li>Regular interaction at Executive level, with a track record of delivering projects.</li> </ul> <p><strong>Attributes Required</strong>:</p> <ul> <li>A strategic thinker who can set a brand direction and also deliver it.</li> <li> Creative, with the ability to turn an idea into a campaign that gets executed well.</li> <li>Analytical, and comfortable using sales data, customer insight and targets to make decisions.</li> <li> A strong relationship builder who can work across teams and brands and unlock opportunities with partners.</li> <li> A leader who can get the best out of people and agencies.</li> <li> Driven to grow the business and build something great.</li> </ul> <p><strong>The Environment</strong><span style="font-weight: 400;">: </span></p> <ul> <li><span style="font-weight: 400;"> takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. </span></li> <li><span style="font-weight: 400;"> We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. </span></li> <li><span style="font-weight: 400;"> We are short on ego and high on output. </span></li> <li><span style="font-weight: 400;"> We are doers and not only thinkers, its all in the execution after all. </span></li> <li><span style="font-weight: 400;"> We love what we do and what we are creating</span><span style="font-weight: 400;">. </span></li> <li>We seek to employ an <strong>Extra Ordinary Mind </strong>who <span style="font-weight: 400;">is </span>Smart, has Integrity, <span style="font-weight: 400;">and </span>is Hardworking. </li> </ul> <p><span style="font-weight: 400;">If you meet the above you are an </span><strong>Extraordinary Mind </strong><span style="font-weight: 400;">so come and join us! </span></p> <p style="text-align: center;"><strong><em><span style="font-weight: 400;">Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply</span></em><span style="font-weight: 400;">.</span></strong></p>
- LOCATION
- Cape Town, Western Cape
- WORK MODE
- On-site
- JOB TYPE
- Not specified
- POSTED
- 12 Oct 2026
Source: takealot.com Careers