Supply Chain Coordinator

<p><strong>Join Our Mission at Takealot Fulfilment Solutions | We Are TFS</strong></p> <p>Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.</p> <p><strong>Who We're Looking For:</strong></p> <p>Innovative, ambitious individuals ready to shape the future of e-commerce logistics.

At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.</p> <p>&nbsp;</p> <p><strong>This position reports to the Order Fulfilment Manager&nbsp;</strong></p> <p><strong>Purpose of the role: </strong>Being point of contact for Customer Service and TDT delivery hubs,&nbsp;ensuring query resolution</p> <p><strong>Your responsibilities can include:</strong></p> <ul> <li>Monitoring the TDT hubs performance by performing continuous&nbsp;inspections</li> <li>Referring operational issues and/or problems in a timeous and&nbsp;effective manner to the relevant stakeholders for resolution</li> <li>Recommending changes to management and compliance&nbsp;management to improve procedures so that customer&nbsp;expectations are managed or exceeded</li> <li>Being point of contact for Customer Service and TDT delivery&nbsp;hubs, ensuring efficient and accurate query resolution</li> <li>Report generation, so that hubs, the hubs&amp;#39; franchisees, and&nbsp;Franchise managers are aware of their current performance</li> <li>Data capturing into the respective systems to ensure business&nbsp;and customers are up to date with deliveries</li> <li>Quality control of data</li> <li>Other duties and tasks as assigned</li> </ul> <p><strong>Qualifications and experience:</strong></p> <ul> <li>Matric (Grade 12)</li> <li>Degree / Diploma in Supply-Chain/ Logistics</li> <li>Min 1-2 years experience</li> <li>Ability to read and write in English and interpret written&nbsp;instructions</li> <li>Confidence in sharing information and providing feedback</li> <li>Solid communication</li> <li>Good working knowledge of internet browsers, MS Excel&nbsp;(advanced) and MS Outlook</li> <li>Basic math skills and sound mathematical reasoning</li> <li>Must have an organised approach to task completion and great&nbsp;attention to detail</li> <li>Ability to solve problems by analysing variables and applying&nbsp;appropriate solutions learned through experience and proficiency&nbsp;in understanding the job</li> <li>Able to communicate with all levels of management</li> <li>Strong organisation skills</li> <li>Demonstrated ability to effectively complete work records with&nbsp;strong attention to detail</li> <li>Ability to read and interpret data and draw valid conclusions</li> <li>Ability to work in a fast-paced environment</li> <li>Must be able to work weekends and overtime as required</li> </ul> <p><strong>Attributes required :</strong></p> <ul> <li>Ability to read and write in English and interpret written&nbsp;instructions</li> <li>Confidence in sharing information and providing feedback</li> <li>Solid communication</li> <li>Good working knowledge of internet browsers, MS Excel&nbsp;(advanced) and MS Outlook&nbsp;Basic math skills and sound mathematical reasoning</li> <li>Must have an organised approach to task completion and great&nbsp;attention to detail</li> <li>Ability to solve problems by analysing variables and applying&nbsp;appropriate solutions learned through experience and proficiency&nbsp;in understanding the job</li> <li>\Able to communicate with all levels of management</li> <li>Strong organisation skills</li> <li>Demonstrated ability to effectively complete work records with&nbsp;strong attention to detail</li> <li>Ability to read and interpret data and draw valid conclusions</li> <li>Ability to work in a fast-paced environment</li> <li>Must be able to work weekends and overtime as required</li> </ul> <p><strong>Why Join TFS:</strong></p> <ul> <li><strong>Purpose-driven impact</strong>: Transform lives through logistics innovation</li> <li><strong>Advanced technology: </strong>Work with cutting-edge systems in a fast-paced environment</li> <li><strong>Career growth: </strong>Thrive in an agile space that champions continuous improvement</li> <li><strong>Inclusive culture</strong>: Your unique perspective drives extraordinary results</li> </ul> <p>At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.&nbsp;</p> <p><strong>More than just a job, we offer:&nbsp;</strong></p> <p>A culture that celebrates individual uniqueness while championing the strength of togetherness.

Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.</p> <div><em>Takealot Fulfilment Solutions (TFS)</em> <em>is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.</em></div>