ABOUTProfessional overview
**PROFESSIONAL SUMMARY**
Senior IT Infrastructure and Operations Professional with over 20 years of progressive experience across IT infrastructure management, systems administration, networking, cybersecurity, risk management and business-critical IT environments.
Extensive hands-on experience managing Windows Server environments, Active Directory, Microsoft 365, Azure, Hyper-V virtualisation, enterprise networking, Sophos security solutions, VPN connectivity, backup and disaster recovery, and SAP Business One environments.
Proven experience in IT management, infrastructure migrations, multi-site connectivity, vendor and service-provider management, IT budgeting, project delivery and technical team coordination. Strong background in IT governance, risk mitigation, POPIA compliance, security policies, change management and external IT audits, including working with BDO and Deloitte.
Demonstrated ability to align IT operations with business objectives, improve infrastructure reliability, manage operational risks and deliver technology solutions that support business continuity and growth.
A technically strong, hands-on professional with a management mindset, excellent troubleshooting capabilities and a proven ability to take ownership of complex IT environments.
Skills
### CORE SKILLS & COMPETENCIES **IT Infrastructure & Systems Administration** - IT Infrastructure Management - Windows Server 2008 / 2012 / 2019 / 2022 - Active DirectoryGroup Policy & DNS - Microsoft 365 Administration & Entra ID - Azure & Hyper-V Virtualisation - Server Administration & Monitoring **Networking & Connectivity** - LAN / WAN Infrastructure - Network Switching & Routing - Fibre & Wireless Networks - VPN & Remote Access Solutions - Firewall Administration (Sophos) - Multi-site Network Management **Cybersecurity & IT Risk Management** - IT Security & Risk Management - Sophos Firewall & Endpoint Security - Security Policies & Access Control - POPIA Compliance - IT Governance & Change Management - ISO 27001 Audit Support **Backup & Business Continuity** - Veeam Backup Administration - Redstor & Cloud Backup Solutions - Disaster Recovery Planning - Backup Monitoring & Recovery - Business Continuity Management **Business Systems & Applications** - SAP Business One Administration - Microsoft 365 & Exchange Online - Sage VIP & ESS - SQL / Database Environment Support - Yeastar Cloud PBX & VoIP - CCTV & Biometric Access Control **IT Management & Operations** - IT Project Management - IT Budgeting & Cost Control - Vendor & Service Provider Management - IT Asset & Licence Management - Technical Team Coordination - SLA & Incident Management - IT Audits & Compliance Reporting - Stakeholder & Executive Reporting
Roles of interest
IT Manager/ Network Engineer/ Network Administrator