Professional overview
Motivated and customer-oriented professional based in Morocco, with approximately 2 years of customer-facing experience in café service. Experienced in communicating with customers, understanding their needs, handling requests and maintaining a positive customer experience. I have good English and French communication skills and a strong interest in remote customer support, particularly e-commerce, live chat, email and customer service. I am adaptable, reliable, quick to learn new tools and comfortable working independently. Currently studying Business Management at ISTA, I am looking for a remote opportunity where I can contribute my communication skills while developing professionally.
Skills
Customer Service Customer Communication English Communication French Communication Email Support Live Chat Support Problem Solving Active Listening Conflict Resolution Time Management Microsoft Office Data Entry Adaptability E-commerce Customer Support
Roles of interest
CUSTOMER SUPPORT SPECIALIST