National Youth Development Agency · RFP2026/05/NYDA

The Appointment of a Service Provider to Supply Software Licences, Support Services, and Enhance the Existing Genesys Cloud-based Customer Service Solution for Head Office Contact Centre Personnel and Receptionists Across Branches and Districts.

National · SANDTONInformation service activitiesHand deliveryCompulsory briefing

Summary

National Youth Development Agency invites bids for The Appointment of a Service Provider to Supply Software Licences, Support Services, and Enhance the Existing Genesys Cloud-based Customer Service Solution for Head Office Contact Centre Personnel and Receptionists Across Branches and Districts. Closes 7 October 2026 at 11:00 (1 day left). A compulsory briefing was held on 17 September 2026 at 10:00; only bidders who attended can submit. Bids are delivered by hand to 7 Naivasha Road-Sunninghill-SANDTON-2191. 1 official document available to download.

Closing date7 October 2026 at 11:001 day left
Briefing sessionCompulsory, already held17 September 2026 at 10:00 · Microsoft teams online
How to submitHand delivery7 Naivasha Road-Sunninghill-SANDTON-2191
Published4 September 2026Request for Bid(Open-Tender)

Conditions

N/A

Tender documents (1)

Download the full pack (.zip)

Documents are served from the official eTender Portal (etenders.gov.za). Always confirm the closing date and requirements in the official documents.

Buyer contact

National Youth Development Agency

Mlungisi Brian
tenders@nyda.gov.za
087-158-5718